Standard reservations can be cancelled up to 48 hours before arrival without penalty. Different terms may apply for special rates or group bookings. Please check your booking confirmation for specific details.

Our concierge team can arrange various activities including city tours, safari trips to national parks, cultural experiences, and visits to local attractions like the Source of the Nile.

We follow all government health guidelines including enhanced cleaning protocols, contactless check-in options, and social distancing measures to ensure guest safety.

Yes, families are welcome! We offer family rooms, children's menus, and can arrange babysitting services upon request. Extra beds and cribs are available.

Our on-site restaurant serves both international cuisine and traditional Ugandan dishes from 6:00 AM to 11:00 PM. Room service is available 24/7, and we can accommodate special dietary requirements.

Absolutely! We have fully equipped meeting rooms and event spaces that can accommodate 10-500 guests, complete with audiovisual equipment and catering services.

Yes, we offer secure on-site parking for hotel guests at no additional charge. Valet parking service is also available upon request.

All rooms include complimentary Wi-Fi, air conditioning, flat-screen TV, minibar, safe, and premium bedding. Hotel amenities include a fitness center, restaurant, business center, and 24-hour room service.

Yes, we provide airport shuttle services to and from Entebbe International Airport. Please contact our reservations team at least 24 hours in advance to arrange your transportation.

Check-in is available from 2:00 PM and check-out is until 10:00 AM. Early check-in and late check-out may be available upon request, subject to availability and additional charges.